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Tamara S.

Contributor Level

Total Points
97

1 Review by Tamara

  • Hebeos

10/9/20

Don't expect to get anything but a cheap looking dress in the wrong color and horrible customer service. They will not own up to or even make it easy to fix a mistake they made. They finally offered to make it right by refund the dress 100% if I would pay shipping then retracted the offer completely with the individual responding to my email saying they are new to the company. I have been getting the run around for weeks!

Tip for consumers:
Avoid purchasing from this site. They are over-priced and have no customer service skills.

Products used:
None

Service
Value
Shipping
Returns
Quality
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HEBEOS S. – Hebeos Rep

Dear customer,

Hope you have a nice day. We have known your main complaint and we are sorry to bring you all the inconvenience.

Please contact us via email: service@hebeos.com. We will solve this problem for you as soon as possible.

We apologize again for the trouble and inconvenience caused. Thank you for your time and patience.

Tamara Has Earned 17 Votes

Tamara S.'s review of Hebeos earned 17 Very Helpful votes

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