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Well first I've put my order in 3 mths ago. My husband still has not received photes they message me saying they were sorry and offered a free month. Then a week later tried to take the money out of my account. I called to check on status of order said they were processing my order at that moment. Month later still no photos. He comes home next month I wasn't able to use the phone number options. And they are still trying to take money out of my account. And still no pictures. So I suggest using the old fashion way. Good luck this company sucks.
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Over two weeks usually three sometimes four weeks until inmate gets mail,letters sent last arrive...
Hello Tamara and thank you for the feedback. We deeply regret the past experience and would love to rectify the situation. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved. Thank you.