Tamara H.

Where do I start? Should it be where I called and ordered a Transmission, provided the vin, and they still sent the wrong one? Where they charged me $500 more dollars to send it back and get a replacement? Or the fact that it was a month ago and I still do not have my replacement transmission? I have called for 2 weeks and they have promised to me day after day and I still do not have it. What do I have? An extremely mad customer who has been without their vehicle for a well over a month. I could have easily got a transmission from someone else but they kept promising it to me day after day. I still do not have it. He is now trying to use the excuse of the "pandemic", yet their website shows they are taking orders and shipping every day, The shipping manager would not give me the name of his boss or who owns the actual company, so I guess I will let our attorney track him down. In the mean time, I will be contacting the Better Business Bureau and warning every mechanic shop that I know of to not purchase anything from them.