Purchased a pair of boots 3 months back, never received them. Called customer service they said it would be there in a couple of days, again nothing arrived. Made a second call to informed then about the boots missing and they say to pick anything else, not what i agree to get. They returned 2 months of my membership and they said as a courtesy to me... really! Never received the first and only item... horrible company to deal with, they still kept part of my money. Be Aware!