Best webshop to moment when first problem occures.
Their EU warehause is not EU Tax payed warehause, so bigger orders are stopped in customs for tax and handling charges.
I ordered from EU warehause with french express with theirs tracking number.
Tracking number doesent even work on French express but some generic tracking sites find it like asendia aramex. When shipment stopped mooving i call aramex and find out shipment was shipped by dhl weltpacket. First trace of packet was 4 day later of order in germany.So i suppose it is shipped from china and repacked in germany or from some bonded no tax payed warehause in UK.
Customer support is no help, only sorry or dear and so on.
When asking some eu tax included invoice they send you garbage.
Overpriced shipping called French Express is slower then regular royal mail and they dont care, only sorry for incovinience. They dont offer royal mail on more expensive orders so there must be some fraud with vat involved.
Dear tako l,
We apologize for leaving an unhappy shopping experience at banggood.
Firstly, we surely have Eu warehouse, and the goods were shipped from there, you could have a check this link http://eu.banggood.com/, and the delivery shipping time is shorter.
Secondly, about the shipping method France express, please have a check the logistics on this link: https://emea.netdespatch.com/mba/79892x0/track/index.php3 Sometimes, it will be delayed by bad w, logistic and your local post office.
Hoping for your kindly understanding.
Best regards
Banggood Team