Recently, I ordered four items from AllPosters. Three of them arrived on time and by the expected delivery date. The last one (a Game of Thrones mug) never arrived. I waited a week after the expected date for it to miraculously arrive but it didn't, so today I emailed the site's customer service. I just got the response (it's been less than 12 hours!) and they're going to be re-sending the lost item. I'll update this if it never gets here, but, as of right now, I'm a happy customer.
Thank you for taking the time to review Allposters.com. My apologies that your mug didn't arrive the first time around, but I'm glad that we were able to quickly get a replacement out to you and hope that if it hasn't arrived yet that it arrives soon. Thank you again for your kind and honest review. -Ashley, Allposters.com