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Taisha W.

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1 Review by Taisha

RoseWholesale

  • RoseWholesale

“Disappointed”
5/20/18

I bought a rain jacket. After waiting days for the raincoat to arrive, I finally decide to check on the website for the status of my jacket. I found out that it was listed as delivered, but I NEVER got it! When I reported this to customer service and told them that my package was stolen, they said that it is not their responsibility, and they can not give me a refund. If you want to save time, energy and money, don't ever do business with this company.

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Helpful  (17)
Thank you
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CustomerService R. – RoseWholesale Rep

Dear Taisha,

Thank you for raising this issue.

All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.
Because you choose a slow mode of transportation, it takes a long time to transport.
Once we verify that there is a real loss, we will give the customer a satisfactory solution.
For more details: http://www.rosewholesale.com/m-article-id-39.html.

Could you message us your order number?

We look forward to your reply,

Rosewholesale Customer Service Center

Taisha Has Earned 17 Votes

Taisha W.'s review of RoseWholesale earned 17 Very Helpful votes

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