Tahler H.

Got a $15 gift card for Christmas. I used it to purchase 2 tickets for Spider-Man + had to pay $13.30 of my own money to cover the rest of the cost. The page popped up that verified my tickets were purchased and I could pull them up in my "purchase history." I never received an email confirmation-even checked my spam folder- and there was nothing under my purchase history. I went to our regal theater knowing they probably wouldn't be able to help me, but they tried their best. They tried to get fandango customer service on the line for me, but after waiting 15 minutes for someone to answer the damn phone I ultimately gave up and told them I would just purchase tickets from them.
I tried to use the gift card again the next day, thinking maybe it didn't go through (even though I saw the confirmation page before closing out of it) and sure enough, the gift card code no longer workbecause I have already "used it." I also checked my bank account and they pulled out the other $13.30 I had to pay.
So basically I am $28 in the hole thanks to fandango and they can suck my $#*!. I'm livid about it.