Taeilor E.

I don't usually voice my opinion about things but they have gone too far and done nothing to help. I mean I guess I could thank them for the exercise I got from the run around they gave me. This is what I wrote to them and of course got no $#*!ing response.
Hello,
On Sept 2,2017 i placed an order through grub hub to luna grill order #*******691 totaling $25.16 on a card and was told it had been cancelled. I called the number attached to the email and was told that my order was cancelled due to the fact that the delivery driver had been in a minor car accident, so i placed another order elsewhere for more food. I was then delivered my original order from luna grill after I was told it had been cancelled. I just wanted to make sure that I was not charged the $25.16 from luna grill, because I would. Ever have places a second order for food if i had not been told my original order had been cancelled. I hope this matter gets resolved in a timely manner.
I heard nothing in return and called back after the 3-5 business days. So I waited a little longer. Anyway, finally on my 4th attempt I was told that there was nothing that they could do and to go ahead and file fraudulent charges with my bank. What the actual $#*!?! So they charged me for food I never received and then did nothing but turn a blind eye. Pinchi tontos ($#*!ing idiots) I would have never placed a second order if it wasn't for them canceling my first one. But don't let my experience ruin it for u. Just make sure u really want that food before you place an order. I will never again, I'd rather get up with the worst cold and fever and drive to get whatever I need. $#*!ing grub hub!