Shahrokh M.

The pizzas we ordered arrived 30 minutes later than the expected time. 1 of the 5 pizzas was missing and the order numbers on the boxes clearly showed there should have been a total of 5. When i called (multiple times) with the phone number associated with the order they did not pick up. I called from a different phone number and they picked up they proceeded to ask me what the order number was, the phone number was at least 5 times during the call eventually agreeing to refund me for the pizza that was not delivered. There was a second pending transaction on my card which I assumed would refund me the price of the pizza but instead they charged me another 0.05 cents... Unsure if they don't know what they are doing or if they are intentionally stealing peoples' food and money... Either way it'll be my last time ordering from Papa John's.