I ordered Fiesta dishes, I received them in 5 different boxes on different days ( because they were coming from different warehouses I assume) 1 box of 24 bowls had 1 bowl not broken. A box of 17 dinner plates and 6 salad plates had 7 items broken. The next 2 boxes also had multi things broken. My last box of 5 salad plates was packed correctly and nothing broke. This will be the last time I order on line from them. When I returned them to the store they told me that they have seen this a lot. Here's an idea... hire new packers or train them better!