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Sylvia L.

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1 Review by Sylvia

CompressionSale

  • CompressionSale

“Horrible customer service.”
7/8/21

I ordered Jobst stockings on 6/29/21 11AM CT and paid $9.95 for Express Saver shipping, Fed Ex or UPS (2-4 days) Cut off time was 2PM CT. Last day of arrival should have been 7/4. No tracking number until I requested it on 7/3. Arrival was by USPS (no delivery on weekends or holidays) not Fed EX or UPS, on 7/6.8 Days! I said that I could have used free shipping (7-10 days) Refund for shipping was denied by a very curt customer service agent, who said, that then, I probably would not have received my order by 7/6 either..

Products used:
compression stockings

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