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No mention on their website that they were an agency and not United 's official web site.No mention of a fee( $50) given inaccurate info regarding luggage fees and penalties if no
Luggage was checked
This company is scamming us and should be out of business!
I thought I was booking a flight directly with United. Their computer info did not indicate an agency or any fee. They told me that if I didn't pay to check luggage I would not be allowed to board or be seated until ever other passenger was seated and then I would be seated in whatever seat was available They were aware that I was using a wheelchair! Rouge was their agent. This is a total scam and they should be put out of business!
Sylvia H
Sylvia H.'s review of Sitejabber earned 4 Very Helpful votes
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