They are lying to the customers, there was buy one get one free offer on Xiaomi Mi Mix 2S and they only sent me one phone. I applied for return but they refused because they are saying that the offer meant "Buy one phone get one charger free", which is a lie, because I have snapshot with their customer service confirming that this offer means 2 phones for the price of one.
Dear customer, please accept our sincere apologies for this issue.
We have already solve this issue about the wrong promotion description after receiving feedback.
Please also trust that we are working hard to improve all our services since we want to give our customers a good shopping experience.
Jollychic is a young and fast growing team which based on your great support.