- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
UPDATE: Changing my original rating from my previous review (2/5) to a 4/5
So after being contacted by them to resolve the issue, they told me I can re-upload my files again and they'll offer me a discount code for the cost of the business cards. All I have to pay is the shipping costs. I decided to not go through with it because after thinking about it, I don't want to be stuck with 200 business cards (since I might outgrow the design). But I am very thankful that they tried their best to resolve the issue for me.
They told me I should size my files as 2.1x3.6 to prevent any white borders. I double checked my original files and it was at the size of 2x3.5. So it is my mistake that I did not up the size a bit. I do wish there was someone who does quality check before they send out people's orders. Perhaps I'll give it another try next time and see if I'll get better results :)
My sister ordered from them before. Everything was perfect in her first order but the second time, her design was off centered despite using their template. Unfortunately mine didn't turn out the way I wanted it to be.
The quality of the print and the card itself is good. The colors are accurate. Shipping is pretty quick. However the cutting is bad. You can see there's still a white area on the right side and bottom (back and front) that was not cut. And all 100 business cards that I ordered are like this.
It's super obvious especially since the color is dark the white border stands out. I even used their template and made sure that there's a full bleed both front and back but it still ended up not so great. I don't want them to go to waste so I'll still use them up. Luckily they're not super expensive but I just wish I still got my moneys worth.
Hi Sydney, thank you so much for your feedback. We are terribly sorry to hear you were unsatisfied with the outcome of our product. This does not sound like the quality of work in which we guarantee so we will definitely be looking into this for you. Unfortunately, we are unable to locate your account. Please provide us with your order number so that we can begin a thorough investigation, as we would like to remedy this as quickly and conveniently as possible. We are eagerly awaiting your reply. Thank you
Sydney C.'s review of GotPrint.com earned a Very Helpful vote
Sydney hasn’t received any thanks yous.
Sydney doesn’t have any fans yet.
Sydney isn’t following anybody yet.
Empty.
I absolutely LOVE my cards! I was a little worried because the price was a lot cheaper than any...
Not only was the ordering process super easy, but they're online editor made the process...
Hi Sydney, thank you so much or your most recent review. We're happy we were able to come up with a better resolution for you. We definitely appreciate your business and look forward to working with you again. Thank you