I trust TRR with an expensive wallet and then not only did they LOSE it but then they proceeded to tell me it couldn't be authenticated and offered ONLY $10 back to me for it. Not to mention this entire process to MONTHS of emailing back and forth and weeks of not hearing from them. I am so unbelievably disappointed by their service and client care. How does a luxury resale site just LOSE a product?!?! I will NEVER work through this company again. I have never been so upset.