Syd B.

I lost my saved password when I got a new laptop and the password reset link on the site doesn't work. It just comes back with a vague and unhelpful automated message that there is a problem with my password reset. NINE times, over the course of 2 months, I contacted customer service, explaining the issue. It takes them several days to reply, if they do at all. And when they do, it is telling me to follow the password reset link.

This means their customer service is being run by a bot or they are profoundly stupid and incompetent. Either way, I advise skipping this site. Also, for the brief time I was on it, it is infested with fake profiles.