They advertise free returns but this is very misleading. You have to pay a restocking fee or you get store credit. The worst part is that store credit can only be used on certain items and cannot be used in conjunction with any promotions. The shoe sizes are inconsistent so you are taking a risk by purchasing any shoes because there is a chance they will not fit and in turn will not be available with another size.
Hello Sybenie,
We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry