svetlana g.

Use to shop from Flipkart many years…
I use to shop from Flipkart many years and was really good customer... but at the end way how I was treated from Flipkart is bad and show that they don't give vallue of thier customer and customer help is pathetic and horrible.
I got delievery and was asked to pay. I did my payment via pay link provided from Flipkart courier service instakart. Paiment was successful ( I did it many times and it's routine, nothing new) and coruier saw my paiment but start ask me for OTP which k didn't get and I cannot generate myself of course. So he was very rude with me as well as his manager ( I asked to call to my moble as due covid situation I don't want come near courier and speak from his mobile). So at the end courier left took money from my account and didn't give me my orders. I complain many times to customer care but I got only sorry from them and no action. Money debited from my account. They not accept it and I said I can give u prove and screed shoot or my bank statement... but they believe unprofessional courier and really no vallue of customer. It's horrible and pathetic.
They not accept that they took money from me and don't want to clean with thier coruier, which see my money but unprofessional don't do any action to refund

I have never such isse with Amazon or Myntra.