This is my first experience with Rugs.com. I hope it is a good one. It was fairly easy to navigate the site, but they did not have exactly what I was looking for. (NOTE: I was hoping to find a rug similar to one I had purchased back in the 1970s, so if they had the same pattern, it would have been a miracle.) At any rate, I did find something I liked and the price was reasonable. I hope the shipping information is accurate and the product is of decent quality. We'll see...