After speaking with the team at Cudoni they told me that it would take 4-5 days for them to provide a offer after they collect the item (in this case it was a cartier bracelet worth £8000) An employee called Lucy collected the bracelet from me at my home. After 4-5 days they didn't contact me with an offer for my bracelet. I kindly asked to have my bracelet back as I hadn't expected this to take so long. They told me it was not possible to get it back to me for now. They started taking longer times to answer to me and it toke 2 months for them to get it back to me. They sent it back by dpd without a return address on the package. The box was damaged and I'm still not sure if I was given my authentic bracelet back. Do not trusting your precious/valuable items with these people as they have no intentions at all of buying or selling them. Be careful!