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I purchased a clearance wig from wigs.com last month for a total cost of $39.74. A few days later I received an email that the total price was changed to $40.22. About a week later I received the wig and it was not like the picture on the website so I returned it for a refund. A week later I received a letter that I could not return the wig but could get a credit to buy another one. I called customer service today to select a different wig and they told me I only had a $15.49 credit! They charged me a 20% restocking fee for a wig I didn't even wear! Ridiculous!
Tip for consumers:
Be very sure about a wig before purchasing
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Suzanne M.'s review of Wigs.com earned 2 Very Helpful votes
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