Suzanne L.

We bought tickets through their site for the U2 concert last night in Tampa. The map location & descriptions stated they were in a suite. The day before the concert we received a FedEx with a $25 MasterCard debit card. No instructions or explanation. We called them to find out about our tickets & they said the debit card was our ticket entry. We were very skeptical, but they assured us there would be no problem. Needless to say, we weren't able to enter the stadium & were told by the ticket office we would have to go in as general admission & stand on the ground floor... which is significantly cheaper seating than what we paid. My husband & I were on our phones for over an hour with SeatGeek trying to get the ticket issue resolved. We missed the entire first opening of One Republic by the time they finally provided us with comparable tickets to what we paid. They repeatedly tried to give us cheaper seats than the value of what we paid. Very frustrating & irritating start to what should have been a great evening. Do not purchase tickets from them! Go to StubHub or another more reliable resaler.