Suzanne K.

Very user friendly site.

I ordered 2 Seatcraft double arm recliners in March of 2019. I purchased the Guardian 5 year extended warranty for both chairs. One chair is coming apart at the seam on the seat (the other chair is fine). These 2 chairs are used by 2 senior adults only... no kids and no pets. There has been no abuse since we purchased them. I made a claim with Guardian and they refused to cover the damage. I then called 4Seating and spoke with a customer representative. I was told that since the stitching failure occurred after their 1 year warranty had expired this was a Guardian issue. Anyone purchasing from this company, please be aware that they do not back up the craftmanship of this product. I will never buy nor recommend purchasing anything from this company.