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I have no doubt that most of the positive reviews for Cyster Wigs come from the employees there or friends and relatives of employees or the owner. The customer service is truly so unprofessional and it is such a shame because there are other options for ordering wigs such as namebrandwigs.com, which offers a professional, well trained customer service staff and products for less money. The inventory at Cyster Wigs is lacking. Oddly enough, the other popular online wig shops have access to most wigs that Cyster Wigs say are on back order. They plain don't care about customer satisfaction or respect at Cyster Wigs.
Suzannah S.'s review of CysterWigs earned 32 Very Helpful votes
“NEVER RETURNED ANYTHING G "on backorder" a full wk AFTER EACH order. Help desk workers DO pump up CW Ratings. ALL makes content of n responses to vidz "explaining" unprofessional service seem creepily cultish”
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I visited this site on referral of Kim at wigrevival.com. My first purchase was Sept. 28 from...
I was shipped a supposedly "Grade A" clearance wig. They claim to "inspect them by hand". The wig...
Thank you for your review, Suzannah! Our reviews come from multitudes of locations, sites, and people, if you'd like to learn more about the specifics, shoot us an e-mail and we'd be happy to share the information with you! :) We apologize that the customer service and inventory levels were not to your liking. We value customer satisfaction and respect above all else at CysterWigs, they are pillars of our company ideals. We appreciate you taking the time to share your opinion of us and hope you the best in your future wig searches, whether that be with us or one of our competitors.
Have a wonderful day,
Nick D.