Susan W.

I retuned 2 of three tops I ordered in Oct. 2022. Woman Within sent an email that they received my return.My total bill was $74.86. I recieved a bill in Noevmber and they requestd a min payment of $30. (The top I kept was $18.49. I made a payment $30. Dec. Came around and they wanted another payment. I didn't check for a bill so then I was penalized $39.00 late fee. I expected to recieve my credit before December. I called customer service and was told they would remove the late fee. I paid $30. AgainThey did not remove late fee! January still no refund an I received another late fee on January 2. Billed date Jan 1. They stated my balance was now $46.86. I paid the balance in full just to get this cleared up. Jan 10th I see a reminder that I will have a bill coming Feb. 1. So far I have given them $106.86 for a $74. Order that I only kept a top for $18.49. I emailed them and have not recieved a response. I contacted the BBB and am forwarding all my info I have and am sending to the Att. Gen. Of New York. This is outright fraud. This company is stealing our money. I cut up my card and will never order from them again. I have been a customer for over 20 years. Too bad there isn't a Class Action suit filed for this corruption. I would certainly like to send my complaint to someone who can resolve this issue.