Susan T.

They are remodeling some of the stores. I noticed the hermitage store that I was in recently it's a holy mess third I have been there day or evening can't try on clothes. Fitting. Rooms closed always. I parked my cart full of items to purchase the lady that stand at door pretending to be security deciedes to move my cart and put my items back up while I was looking for something else. I managed to get her to recove some of the items but got home notice some she had already pit back up and I forgot to retrieve them. I had a friend work for Ross was mislead about het job title and left she was told by other store managers thet were interested in her which soon proved to be a lie. The Ross at Mt Juliet Store is a junky mess all the time clothes on the floor war zone look. I have over heard a store manager talk down to her employees and have some crying great impression. I am going to stop shopping at Ross been trying to for yrs, but prefer stores neat and leaving my cart alone.
A friend of mine complained to HR about issues they changed nothing their restrooms are locked hassle to get them opened Ross customers are treated as criminals I have been told in the past they pay down clothing to make sure ur not stealing something yet thet told about two ladies arms full of clothes walked right out without paying and no one can lay a hand on them. We have to many class stores to be put thry this. Bye to Ross u get no more of my $$. And your choice of store managers is the bottom of the barrel don't have enough employees it's either the pay or bad treatment the stores reflect both clearly.