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Susan T.

Contributor Level

Total Points
88

1 Review by Susan

  • GoodRx

12/11/16

For more than a year Good Rx worked great on my sleep disorder medications which happens to be a Class I I. Then two months ago the price jumped from $43.00 per month to $86.00 and this time CVS is charging $250.00. When I contacted Good Rx they sent me an email to switch to Walgreens. Walgreens has a policy of not honoring discount cards for schedule II. Good Rx is taking the position that it's up to the discretion of the pharmacist. Three different pharmacist at 3 different stores have told me that they would be in violation of the company policy to honor Good Rx coupons for scheduled meds. The problem is in shopping around $250.00 a month is the going price. I don't understand why CVS would suddenly have such a jump. Good Rx says that they are unable to help and keep referring back to Walgreens for $86.00 which I would gladly pay if what Good Rx was actually correct which they are not. I can't say that they have been helpful in resolving the issue.

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GoodRx R. – GoodRx Rep

Hi - as we state on GoodRx, scheduled prescriptions are always accepted at the discretion of the pharmacist. We find that 99% of the time they ARE accepted, and we are sometimes blamed when the pharmacist doesn't want to fill for other reasons. Apologies for the difficulty - if you'd like to continue the conversation, please email help@goodrx.com.

Susan Has Earned 8 Votes

Susan T.'s review of GoodRx earned 8 Very Helpful votes

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