SUSAN S.

Should have known when they called to say they had none of the colors I ordered (that showed as available on the website). Even what the rep sent me as an image of the substitution (and pressured me to accept) was not AT ALL what came. AND--these are NOT "garden roses"--they're the usual florist ones you can get for $10 a dozen at a supermarket. When mine came they were wilted and browning and dropping petals--no wonder, since there was NO coolant in the box and this is early September. Tried to seek redress, but they wanted photos of every single flower and of the packing as it arrived--and the packing had to be destroyed to take out the flowers. What a horrible scam of a company. Fool me once--but not maybe you. PLEASE pay attention to all the reviews that say what I have!