I did receive the merchandise. It took a month and I did receive an email after I contacted customer service.
I ordered a shirt and a pillow. The shirt was OK a bit small. The pillow came as a flat, folded pillow case. Nowhere in the description or pictures does it look like a pillow case. So my advise is to check closely the description.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin