I'm having a terrible experience with them. First my order was delayed. I asked if I could cancel part of my order (I had ordered three). I was told once an order was made no cancellation. Then I got my orders about three weeks. Was told any returns had to be delivered to France to receive refund and received 30 days from PURCHASE. Since I've received my items customer service will no longer respond to me... I've been waiting a week. I asked if they could just outta good faith extend this sales price to me for the two I paid $40. It's been a week, I've sent 4 requests. No response.