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It's a shame that I can't even shop the frames I like on this website but it
Is actually disfunct, it takes 3 to 4 minutes to register every single touch selection on every page, in every process.If I didn't know what I already wanted I would never ever shop thisvsite.It has happened this badly on 2 separate occasions. Whom ever reconfigured your software has screwed your customers and in turn your bussiness which I truly don't want to see it die, so I am writing this hoping someone in corporate finds this and alters the software. I will not return to shop again unless this changes.So sad.
Susan R.'s review of Zenni Optical earned a Very Helpful vote
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My husband and I each ordered a pair of glasses. Both prescriptions were totally wrong and the...
My glasses were lost in the mail, and when I called Zenni, I reached a call center overseas that...
Hi. We are sorry to learn that you had such difficulty with our website. And thank you for bringing this to our attention. We will be sure to forward your comments to the appropriate department. Before we do that, please send us a private message providing your order number and let us know which browser you used and any additional information you think might be helpful. We hope to hear from you soon.