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In April of 2023 we signed up with Verizon. Since then we've been charged double monthly, had our phones shut off while THEY OWE US MONEY, spent countless hours MONTHLY at the store where we signed up, and been stressed out of our minds. As of today- NOTHING HAS BEEN RESOLVED. Pics of line charges and No promised refund.
Tip for consumers:
It’s impossible to get the refund they owe us and promise us. It’s infuriating to have your phone shut off when they are the ones who owe me money for paying double monthly. It’s an endless, frustrating mess that you should avoid at all costs.
Products used:
3 new iPhones, iPad
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Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...
