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Do not order from Rakuten Japan. I have been waiting for a package sent from Japan and all customer service could tell me is that the package has been detained by the US Customs. US Customs says they cannot look for the package - go to the Post Office. Since Rakuten is the sender, they should do more than just send me to the Customs Website. It did not even have the port of entry. I have just lost all money paid for the product and no recourse.
Susan M.'s review of Rakuten earned 8 Very Helpful votes
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I am new to Rakuten and have tried to use it as much as possible to build up a cash-back balance....
