Susan M.

If I could give RTR a zero rating I would. I rented a tuxedo dress for special event. The dress arrived on time, but it looked like it had been pulled from a rag bag. It was wrinkled, well worn and dirty. There was a problem with the sleeve. I ended up buying a dress for the event. My sister had recommended them but I would NEVER use this service again. I saved neither time or money. They did refund my money and gave me a 20% discount on my next purchase but forget it. Don't bother. Plus they don't post any negative reviews. It's a sham system. There is no transparency.