The site says shipping is free, yet they charged us $10 per jersey to ship. The first 2 came in the same package and the postage on the outside said $6.44. One of the jerseys was a Washington Redskins #21 and what we ordered was a #24 Carnell Williams Tampa Bay Buccaneers. There is no phone # on the website, street address or anything except an email address. We have emailed them 5 times and never gotten a response. Yet my son ordered some jerseys from them, and on our end everything looked good after checking out, but 3 days later, got an email from them saying that his payment didn't process. So we replied back to that email after he got his card straightened out with the bank, and let them know it was straightened out and also asking them to please email us back on our other order and gave them the order info and what the problem was and have not got an answer.