Does anyone have a phone number and/or an email address for someone at Petfinder who can help us secure an account? Our shelter has been trying for more than 18 months to sign up and all we have for our efforts is a long email thread (to a general "info@" address) asking for more documents (501(c)3 registration, etc.). We don't know what the problem is with our registration and now they've stopped responding to our emails. Very frustrating to say the least