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I placed an order on 12/19 and paid extra for Express Delivery so that it would arrive today which is 12/23/16. I just checked the status of my order and it is still being made! The delivery date is still showing as today but clearly that's going to be impossible. I called customer service and also sent an email but they seem to be closed for the holiday. Lucky them! They don't have to deal with all their disappointed customers. I could have ordered from so many places but instead made the mistake of ordering from Zazzle. The sad part is they haven't even sent me an email saying the shipment will be delayed. Very frustrated that my dad won't receive his gift this year.
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Hello Susan,
I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine