Thumbnail of user susane1775

Susan E.

Cottage Grove Ln Wisconsin

Contributor Level

Total Points
81

1 Review by Susan

  • Ross

1/27/24

I was discriminated against, psychologically abused, accused of being a thief, I was humiliated for being Latina, by the cashier who is more Latino than me. How can he express himself that way and he also referred to her coworker as "the black woman." It's really serious. It all started when, upon arriving, I saw a wallet and it had no price, so I went to ask the cashier who was there the price, and she told me that it cost $12, but since we had just arrived there was still a lot to buy. At the time of paying, since the wallet did not have a label, the man wanted to charge me more than 12 and I told him no, that wallet costs only 12, I asked him to verify the price on his computer. And he told me in a very haughty and contemptuous way that "No" he said that he is not going to waste his time looking for a price. If I want to buy it, it will be at the price that the cashier says and if not, I shouldn't buy it. Besides, he said that I am Latina, I steal and take the labels off of things. And suddenly I felt a strong squeeze on my chest. And I asked him, "Are you calling me a thief?" There you have the cameras, you can check them and see them. He made me feel very bad. My heart is not healthy. We spent about half an hour or more waiting for him to sell us the wallet, at its true price. However, I only received a number of insults and mistreatment, my sister had to call the Manager on the phone and when she came I realized that it was the same person, who was at the cash register, when I asked the price of the wallet. She was the one who was able to sell me the wallet in the end. It is a crime to be falsely accused of being a thief without evidence and on top of that to be discriminated against, humiliated and make me and my family upset. Giving us a terrible and horrible time. My mother is an elderly person and suffers from high blood pressure, and the man had already upset my mother, and my niece is just a girl and the man had already scared her. Not to mention my sister and I, as well as other customers who were there, who couldn't believe the attitude of that cashier.

Tip for consumers:
I think Ross should give work jut to people who do want to work. They are really losing customers because they have bad workers.

Products used:
Shoes, dress, shirts, jeans, jackets.

Service
Value
Shipping
Returns
Quality

Susan Has Earned 1 Vote

Susan E.'s review of Ross earned a Very Helpful vote

Susan hasn’t received any thanks yous.

Susan doesn’t have any fans yet.

Susan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nchines43
Nicole W. reviewed Ross
3/22/24

Not sure who reads this but, something has to change. It's easter and because i wear a size 12 in...

Thumbnail of user shafiullahk
2/23/24

02/22/2024 Hi My name is Shafiullah Khatri I have permanent disability I lives in California I am...