The sales reps need some serious customer service training. The 1st guy I talk to sound like he was at home, doors slamming, his alarm going off on his phone. The 2nd girl I spoke with was talking to another co-worker while trying to help me. I have order off of their website several times. This will be the last. I never got the conformation number for the order. Had to call to confirm the order was place since the credit card was charged.