Susan C.

Beware of buying/bidding of anything on this site. I won a bid for a Gucci watch advertised as in good condition and working. It was not. They agreed to take back and refund, and I returned to them after waiting weeks for the label. Then they would not refund as said it only needed a battery. In the mean time, they had the watch.We went back and forth for several weeks until I filed a credit card dispute. Everything they told my card company was a lie. Plus they take weeks to respond. Finally, they told the credit card company that I never returned the product to them. This was after sharing emails about replacing the battery in it with credit card company. The very next day after receiving notice from credit card company that EBTH said I had never returned the watch, I got an email from UPS saying I was receiving a package from EBTH. After 3 months, saying I hadn't returned, and the dispute, they were sending back to me. Credit card told me to refuse to accept delivery, which I did. Now 3 days later I have just received another notice of delivery from them. Credit card company again says to refuse again. When will this every end? Further, the internal emails EBTH sent to my credit card company mock my trying to get a refund and joke about the product. Unprofessional doesn't begin to describe them! Just an awful site. Seems it would have been easier for them to just re-post the watch (once they had fixed it) then continue to lie to me and the credit card company. Don't be tempted by anything on the site, because it may not be as represented and you will have a hard time getting any satisfaction from them.