Thumbnail of user susanb853

Susan b.

Contributor Level

Total Points
81

1 Review by Susan

  • Yelp

5/22/19

I have contacted Yelp several
Times and can not seem to speak to someone in customer service. Apparently the so called business runs on its own. I did get ahold of someone in the advertising department that hung up on me. I asked to speak to a supervisor and was laughed at. If you do not pay them monthly do not expect to get help with anything. I have reported them for violation of their terms of service contract. They are unethical and have no logic behind their business model. Their "informative", I say that sarcastically, employees do not know how to speak to people they are reading from a script and as soon as you beer off they don't know what to say and hang up.

Tip for consumers:
Horrible, Horrible, Horrible

Products used:
None

Service
Value
Shipping
Returns
Quality

Susan Has Earned 1 Vote

Susan B.'s review of Yelp earned a Very Helpful vote

Susan hasn’t received any thanks yous.

Susan doesn’t have any fans yet.

Susan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sussertown
Herman S. reviewed Yelp
3/17/24

Too hard to find what you want. Have to get through the weeds first. Pretty bad programming....

Thumbnail of user daniellew926
Danielle W. reviewed Yelp
3/2/24

I had an add posted on yelp. They charged me 2 weeks early. I then called and canceled my add....