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Ordered 100 Va Blue Bells. Did not arrive on requested date. I planted the dormant roots. About 50% of the plants did not come up this year. Asked for replacement plants and was told I should have checked the plants for viability upon receipt. When you plant dormant roots of a ephemeral plant, have to wait till the next spring for foliage to appear, then you see what is viable. I sent a photo of the plants to show the growing conditions were correct. Never buy from this company. I waited a year to find out plants were of poor quality.
Tip for consumers:
That they don’t honor there replacement policy
Products used:
Local plants
Susan B.'s review of TN Nursery earned a Very Helpful vote
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I did not realize you do not ship to Alabama. If you could please cancel this order and refund to...
This company does not respond to emails to customer service and they have no phone number to...
Dear Susan - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.