We’re in this together! Stay safe with our COVID-19 guide


Susan B.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since November 2020

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Susan

On 11/8/20 I thought I was on Econo Lodges home page to make a reservation for November 27 and 28th. I realized when I got two reservation numbers on my email that something was wrong. I contacted Hotel Planner to cancel but they still charged me $150.95 on 11/8/20 and a service charge of $7.99 on 11/9/20. The foreigner on the phone keep telling me could not cancel after 11/7 I kept telling him I did not make reservation until the 8th. They have cancelled my reservation but charges are still on my credit card. I want these two amounts taken off my credit card immediately. I have turned Hotel Planner in to the Better Business Bureau.

Please give me a response as soon as posible.

Thank you

Susan Blackwell

Sent from Yahoo Mail on Android

Susan hasn’t received any votes.

Susan hasn’t received any thanks yous.

Susan doesn’t have any fans yet.

Susan isn’t following anybody yet.

Similar Reviewers on Sitejabber


I had a reservation for Perdido Beach, Alabama for September 16th thru September 20th. Hurricane...


Worst service the agent had me pay extra so I could cancel which I did. Now after it said my...