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Avoid JJsHouse, it's a scam! Ordered 2 dressses and had to wait a month to receive my products instead of the 8-10 days mentioned in the email for standard delivery. Also they advertise worry-free return policy within 14 days of receiving the products on their website and emails BUT when trying to return, they refuse to take anything back even the products are still in packages. It's a scam! Customer service stalling and chat not accepting all messages. Don't waste your money here.
Su S.'s review of JJ's House earned 136 Very Helpful votes
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I purchased x5 dresses for my bridesmaids and all dresses straps broke on my wedding day (3 of...
Items were returned! Why are u emailing me saying otherwise? SCAM!
Dear customer,
Hope you have a nice day. We have known your main complaint and we are sorry to bring you all the inconvenience.
1. For the delivery time. We are sorry for the confusion but your order was sent timely after being completed. Please note nearly each of our product is made to order. Usually it takes 15-18 days to prepare your order and 5-8 days only refers to the shipping time. You can check the information on the product page. Your understanding will be highly appreciated.
2. For the return, we are glad to accept your return. We have reported your problem to our relative customer service department. They will contact you soon. Please remember to check your email.
Thank you for your time and patience.