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Surya B.

Contributor Level

Total Points
82

1 Review by Surya

  • Genuine Replacement Parts

5/13/22
Verified purchase

I ordered GE Micorwave oven parts for specific model clearly. I receieved wromng parts. I sent email notice clearly stating the parts. But initial response from support team is not encouraging. They denied to accept the mistake and replied, wrong parts are ordered by me.
I gave clear pictures and photos including the order numbers with clear details. After four emails correspondance, finally they realised and sent correct parts and I installed.
With such a price for parts, proper customer support service is required, to resolve the mistakes. I spent lot of time on this issue, which is not necessary.

Tip for consumers:
Order carefully and alot sufficient time, in case you receive wrong item.

Products used:
Microwave oven parts

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Value
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Surya B.'s review of Genuine Replacement Parts earned 2 Very Helpful votes

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