Member since January 2010
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I too bought boots from this site and Cindy was the contact. They sent the wrong boots. Being new to buying online I had clicked on a different site but somehow ended up on the above site. The boots did arrive with a tracking number and seemed to be the genuine article. with uggboot logo inside on the item label and on the sole. After checking through safe sites etc I got a bit confused as at first the site had a green shopping trolley what I didnt notice when I made the transaction there was a yellow shopping trolley which I checked using Norton site search and a yellow shopping denotes that the site could have counterfeit goods but did not confirm this. The boots received were of a high quality the stitching was perfect and everything seemed to be genuine. Even with all the reviews I still remain puzzled. I am still in touch with company and after I complained I had received the wrong boots they asked me if I was sure. I told them what was on the label and that the difference I had paid for Ultra Tall and received was Classic Tall they told me they could not give me a refund but asked me to buy another pair which they would only charge at a 75%selling price. I have written to them to clarify what they mean by that. Next chapter will be added when I receive a reply to that question.
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call center in far east...unable to process English you speak.
One hour on hold times.
FAKE FAKE FAKE DONT TOUCH WITH A BARGE POLE. ONCE THEY KNOW THE FAKE CRAPPY UGGS ARE IN THE UK...