SUNIL P.

Complaint
I searched a confirm family ticket from a www.cheapflights.com... paid money 40 days in advance to Crystal travels which was allocated by cheapflight as a best deal.

On the date of travel when I went to airport for check-in... the airlines refused to accept ticket issued by Crystal travel as a valid ticket.
When I called Crystal travel for explanation... the customer service (Angelina) shamelessly asked for more money or said take a refund!

Nightmare right!

Crystal travel UK has given me this nightmare on 15th September 2015

I had a confirmed ticket issued by Atlanta to NewYork

My cheap flights booking ref Y74SN4
Airline Reference:- AJD447
E-ticket Number:- **************/ **************

Names Sunil Phatak
Sangita Phatak

My trip was spoiled by Crystal travel.

Please de-list Crystal travel and cheapflights to save fellow future travellers from such a trauma.

I will put this case on social media till a satisfactory reply is received.