Suk C.’s Reviews of Blick Art Materials & more

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Art Supplies

2/15/19

I placed an order two days ago, and I found out that they haven't shipped the items yet. I see this as pure laziness or a very bad business conduct.

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Annette M. – Blick Art Materials Rep Over a year old

Thank you for the feedback. We are sorry to hear that you are not satisfied with the speed at which your order processed. The order shipping terms are clearly stated on our website; non-expedited residential orders such as yours will ship within 1–2 business days of receipt of your order and will be delivered within 2–7 business days. If you would like to receive your order more quickly than that, in most cases there is the option to select an expedited shipping method during checkout.

I would like to add that the Midwest, where we are located, has been experiencing a number of historic weather events during this time period which has also impacted the fulfillment and shipping speed of orders by a day or two on several occasions this year. While these delays were unavoidable, they are also very rare.

We don’t want you to be disappointed with this order though, so have upgraded it to FedEx Home delivery which should reduce the transit time and get your order to you sooner.

Thank you for your order, we appreciate your business!