On 5th Nov 2023, I booked a YOLO BUS service from Bangalore to Chennai, during the time of booking there were many seats available so I opted a seat and confirmed my booking. Few minutes later I got a call from the bus operator who confirmed with me on the boarding point and the expected bus arrival time in my stop(around 11PM in the night bus was expected to reach). I reached my stop around 10:30 PM, around 11PM a YOLO BUS with the same vehicle number reached my stop and asked my details, when I shared the details the bus driver told there is a technical issue with the bus so there is another one coming. The same bus travelled for about 50mtrs and boarded few more passengers. I really do not understand is this a fraud service provider? Around night 12AM(one hour from schedule time) they sent out a message stating bus service is cancelled and your amount will be refunded. I was travelling for a very important work but because of their poor and unprofessional services I missed to attend my work.
NEVER BELIEVE in YOLO BUS irrespective of the priority of your travel, STAY AWAY from OPTING YOLO SERVICE.